COVID Response Training Program

Urban Business Support recognizes the impact COVID has had on the small businesses we serve. We just received a grant from the Washington State Microenterprise Association (WSMA) to implement a COVID Response Training Program aimed at addressing the issues entrepreneurs face due to the pandemic.

We are offering three, three-hour sessions on Business Finance, Market Analysis, and Building Partnerships & Adopting Technology.




Business Finance in the Time of COVID is the first of our 3-part series of targeted workshops designed to help your business navigate during these challenging times. We will explore how you can build your business by covering the following topics:

  • Financial Resources Available to Businesses

  • Accessing Funding

  • Financial Projections, &

  • Bookkeeping.

When? April 20th, from 1pm to 4pm PT.

Where? Via Zoom; Register now!!



Oliver Scott is Business Loan Officer at Red Canoe Credit Union and Executive Director of Urban Business Support. He has twelve years of experience managing small business training and financing institutions, including as Director at OBDC, the top SBA MicroLoan and Community Advantage lender in the nation.

He previously served as the National Development Council’s 7(a) Loan Officer in the Pacific Northwest, and the Program Loans Manager of Evergreen Business Capital.

Oliver launched an entrepreneurship training program in Guadalajara, Mexico, where he mentored woman-owned, small- and micro-enterprises using the same Centro curriculum Urban Business Support teaches.

He was educated at American River College, Pomona College, Oxford University, and Duke University and is fluent in Spanish and French.

Jason Freilinger earned a Bachelor of Arts degree in Business Administration (Accounting concentration) from the University of Washington. Over the next two decades, he put those skills to work in a variety of fast-paced, growing organizations in roles including Staff Accountant, Controller and VP of Finance and Operations.

Accounting has always been Jason's foundation supporting his "Why." He believes each and every one of us has the ability to make a difference in someone's journey — he just happens to use numbers.

As Managing Director or Supporting Strategies | North Seattle | Tacoma, my business partner and I believe financial reporting is the backbone of every business, much like an instrument panel in an aircraft. Without either, you're driving (or flying) blind with a heightened risk of catastrophic failure. Accurate, consistent and timely financial data provides valuable feedback to a business owner. Carefully filtered data can help identify trends, operational inefficiencies, potential risk and growth opportunities, and give you the tools necessary to make better business decisions.

Register now!!


Market Analysis involves knowing your industry, target market, and competitors. We will cover:

  • Conducting Market Research Using Library Resources

  • Employing Successful Digital Marketing

When? May 13, from 1pm to 4pm PT.

Where? Via Zoom



Jay Lyman is a librarian at The Seattle Public Library where he empowers entrepreneurs at every stage with skill building workshops, access to market data, and connections to other community experts that help in many different ways. Whatever stage your business is at, having good data is important. Information is key to success, but can be expensive or time-consuming if you don’t know where to look. Find out how to easily navigate various databases available through your local library to help you make informed decisions in your business planning, marketing, site location and market analysis. Jay and his colleagues can help you identify competitors, potential customers, and trends happening in your market.  He has organized a number of programs which help small businesses use technology to market and deliver services and products to their customers.

Quincy Henry is the Co-Owner of Campfire Coffee in Tacoma, WA which is the state’s first and only veteran/woman/minority-owned coffee roasting operation and the only in the nation that roasts over an open flame “campfire”. Prior to starting in coffee, Quincy was a Partner in a Seattle-based marketing agency, working with small businesses and non-profits. Other clients included REI and Microsoft. 

Register now!!


In this session, you will learn:

  • Managing and Measuring Effective Partnerships

  • Using Technology to Adapt to COVID

When? June 22, from 6pm to 9pm PT.

Where? Via Zoom



Steven Foster, MBA, Cloud Alliances Manager, Starburst Data
Steven is a graduate with a bachelors’ degree, from The Citadel Military College of South Carolina and recently graduated from the University of Washington – Tacoma with his Masters in Business Administration.
He is an Army Veteran, with experience in partnerships spreading from governmental partnerships, reseller partnerships, as well as business and technical partnerships. Most recently he has worked in the technology realm spanning from startups to resellers. This has allowed him to manage partnerships for both small businesses and enterprise size organizations.

“I strive to create successful partnerships between my organization and our partners, that not only hitsour joint targets, but exceeds them.”

Safira Sanders began her fashion career with ELLE Magazine, gaining unparalleled experience in editorial production and fashion design. While living in New York City, she established herself as a bi-coastal Digital Advertising Consultant working with a handful of well known brands and video gaming companies, most notably Red Bull, Coca-Cola, and Dog Eat Dog Games. She holds a Bachelor's degree in Marketing, and is Google Certified. She has accumulated two decades of expertise in digital advertisement, global logistics, manufacturing, and CAD. Safira has evolved from an amateur designer, to a fashion tech entrepreneur.  


Currently, Safira is the CEO and Artistic Director of Edit Code Inc., a global digital-first fashion house that operates like a software company. Created in 2019, Edit Code is Safira’s love letter to all Creators, outfitting and empowering them while they actively construct their vision of the world. 

Edit Code specializes in women and gender-neutral clothing and accessories that are ethically manufactured, meets ETI Base Code requirements, and that contribute to the circular economy.

Register now!!


This program is made possible by our partners: